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In the majority of cases, the manifests are accurate, and when they aren't our disputes team does investigate and work with the buyer and seller to determine what happened so we can make it right.

Therefore, we do ask for our buyers to review the manifests provided by the seller.

Please feel free to give us a call at (800) 498-1909 and ask for our disputes team as they may be able to work with you on this recent transaction. We looked into your transaction ID to see what we could do and have processed a full refund.

This may take a few days to process, depending on the bank, but it was issued this morning on 2/1/18.

I bid on a lot of 'returned' stereo headphones.

Most were without parts, instructions or were broken.

The pictures they show are often generic and have little if anything to do with what you are bidding on or what you get. What they post on the manifest is not what you get and do not even think about contesting it.

The pictures they show are often generic and have little if anything to do with what you are bidding on or what you get.

The majority of returns, however, do have some operational and/or cosmetic problems.